Privacy Policy

Your Privacy
Is Our Priority

Effective Date: January 1, 2025 | Last Updated: May 15, 2026

1. Introduction

NamazApp ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website, including any related services, sales, marketing, or events (the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. If you have any questions about this Privacy Policy, please contact us at support@namazapp.com.

2. Information We Collect

2.1 Personal Information You Provide

  • Account Registration: Name, email address, phone number, date of birth, gender, and password
  • Profile Information: Profile picture, bio, location (city/country for prayer times)
  • Prayer Data: Prayer completion times, prayer tracking records, streaks, and progress statistics
  • Communication: Messages, support requests, feedback, and inquiries you send to us
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Automatically Collected Information

  • Location Data: GPS location for prayer times calculation and Qibla direction (only with your permission)
  • Device Information: Device type, OS version, unique device identifier, IP address, browser type
  • Usage Data: Features used, interaction patterns, crashes, performance metrics
  • Cookies & Analytics: Google Analytics, Firebase, and similar technologies to understand usage patterns

2.3 Information from Third Parties

If you use social authentication (Google, Apple), we receive your email and basic profile information from those providers. We do not store your passwords from third-party services.

3. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Calculate accurate prayer times based on your location
  • Send prayer reminders and notifications
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Improve and optimize the Service based on usage patterns
  • Comply with legal obligations and enforce agreements
  • Detect and prevent fraud or security issues

4. How We Share Your Information

4.1 We Do NOT Share For Marketing

We will never sell your personal data to third parties for their marketing purposes. Your spiritual journey is confidential.

4.2 We May Share With

  • Service Providers: Hosting providers, analytics services, payment processors, email services (under Data Processing Agreements)
  • Community Features: When you join communities or post publicly, other users see your username and public profile
  • Legal Requirements: If required by law, court order, or to protect rights and safety
  • Business Transfers: In case of merger, acquisition, or sale (with notification)

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • 🔒End-to-end encryption for sensitive data
  • 🔒HTTPS/TLS encryption in transit
  • 🔒Bcrypt password hashing (we never store plain-text passwords)
  • 🔒Firebase Security Rules for database access control
  • 🔒Regular security audits and penetration testing
  • 🔒Limited employee access to user data (principle of least privilege)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your account and associated data (right to be forgotten)
  • Opt-Out: Opt out of marketing communications anytime
  • Data Portability: Receive your data in a portable format
  • Withdraw Consent: Withdraw location permissions at any time

To exercise any of these rights, contact us at privacy@namazapp.com.

7. Data Retention

Active Accounts: We retain your personal and prayer data while your account is active. Prayer history is kept for at least 2 years to provide meaningful analytics.

Deleted Accounts: Upon account deletion, we remove personally identifiable information within 30 days. Aggregated, anonymized data may be retained for statistical analysis.

Legal Requirements: We may retain data longer if required by law or for legitimate business purposes.

8. Location & Permissions

NamazApp requires certain permissions to function:

  • 📍Location (Optional): Required for accurate prayer times and Qibla direction. You can revoke this in app settings anytime.
  • 🔔Notifications (Required): Needed for prayer reminders. You can customize which prayers you want notifications for.
  • 📱Device Storage: To store app data and cache for offline functionality.

9. Third-Party Services

Our Service may use third-party services that have their own privacy policies:

  • Firebase (Google): For authentication, database, and analytics
  • Stripe/PayPal: For payment processing
  • Google Analytics: To track app usage
  • Sentry: For error tracking and performance monitoring

We recommend reviewing their privacy policies:
Google: https://policies.google.com/privacy
Stripe: https://stripe.com/privacy
PayPal: https://www.paypal.com/privacy

10. Children's Privacy

NamazApp is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately. Parents/guardians suspecting unauthorized collection should contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. Your continued use of the Service after such modifications indicates your acceptance of the updated Privacy Policy.

12. User Responsibilities & Indemnification

You agree to indemnify and hold harmless NamazApp, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of this Privacy Policy
  • Your unauthorized use of the Application
  • Your infringement of intellectual property rights
  • Disputes arising from your use of personal data or your account
  • Your actions or conduct on the Application

13. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • NamazApp provides the Application "AS-IS" without any warranties, express or implied
  • We disclaim all warranties of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid us in the past 12 months
  • We are not liable for unauthorized access due to factors beyond our control

14. Prayer Times Disclaimer & Limitation

CRITICAL DISCLAIMER: NamazApp is NOT responsible for the accuracy, completeness, or suitability of prayer times displayed.

  • ⚠️Prayer times are calculations based on astronomical data and may vary by 1-5 minutes
  • ⚠️You must independently verify prayer times with local Islamic scholars or official prayer announcers
  • ⚠️We are NOT LIABLE for any religious, legal, or personal consequences resulting from relying solely on our calculations
  • ⚠️Weather, location inaccuracies, and device settings can affect prayer time accuracy
  • ⚠️For official religious matters, always consult qualified Islamic authorities

By using NamazApp, you acknowledge that prayer times are PROVIDED AS-IS and you assume full responsibility for verifying their accuracy before relying on them for important religious obligations.

15. Data Breach & Security

In the event of a data breach:

  • We will notify affected users within 30-45 days as required by law
  • We will provide details of the breach, affected data, and mitigation steps
  • You are responsible for taking protective measures (password changes, account monitoring)
  • NamazApp will NOT be liable for unauthorized use after notification is provided

16. Third-Party Services Disclaimer

IMPORTANT: NamazApp is NOT responsible for:

  • The practices, policies, or content of third-party services (Firebase, Google, Stripe, etc.)
  • Data breaches or security incidents at third-party providers
  • Service interruptions caused by third-party systems
  • Changes to third-party terms or policies

You must review the privacy policies of all third-party services independently.

17. Dispute Resolution & Arbitration

Any disputes arising from this Privacy Policy shall be resolved as follows:

  1. First, the parties will attempt to resolve the dispute through good faith negotiation
  2. If negotiation fails, the dispute will be subject to binding arbitration
  3. You agree to submit disputes to arbitration rather than pursuing litigation
  4. Arbitration will be conducted in English and governed by applicable laws
  5. You waive the right to jury trial and class action lawsuits

18. Severability & Entire Agreement

If any provision of this Privacy Policy is found to be invalid or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

This Privacy Policy constitutes the entire agreement between you and NamazApp regarding your privacy and the use of personal data. It supersedes all prior agreements, understandings, and negotiations.

19. Age of Consent & Verification

By using NamazApp, you represent and warrant that:

  • You are at least 13 years old (or the age of digital consent in your jurisdiction)
  • You have the legal authority to enter into this agreement
  • If you are under 18, you have parental/guardian consent
  • All information provided is true, accurate, and complete

20. Assumption of Risk

You acknowledge and accept all risks associated with using NamazApp, including but not limited to:

  • Inaccurate prayer times due to technical or calculation errors
  • Loss of data due to app crashes or device issues
  • Interruption of service due to maintenance or technical issues
  • Location data inaccuracy affecting prayer time calculations
  • Unauthorized access to your account despite our security measures

21. Contact Us for Legal Matters

For any legal inquiries, disputes, or concerns regarding this Privacy Policy:

NamazApp Legal Department

📧 Legal Email: legal@namazapp.com

📧 Privacy Email: privacy@namazapp.com

📧 Support: support@namazapp.com

Response time: 30 days for legal inquiries. Provide detailed information about your concern.